Grow Your Business legal

Complaints Policy

If something has gone wrong, tell us and we will look into it quickly and fairly.

Last updated: 27 July 2026

How to complain

Email us with your name, contact details, order or quote reference and a short description of the issue.

What we do next

We aim to acknowledge complaints within two working days and respond with a clear next step.

If we need more time

If a case is complex, we will keep you updated and tell you what we are waiting for.

Contact

Use the contact page or email customerservices@growyourbusiness.co.uk with 'Complaint' in the subject line.

Contact

Email: use the contact page or write to privacy@growyourbusiness.co.uk for privacy requests.