Business Insurance

Professional indemnity essentials

Professional Indemnity (PI) protects service businesses when a client claims your advice, design or work caused them financial loss. For most consultants and agencies, it's the single most important cover to get right.

6 min readUpdated Jun 2026
Key points
  • PI is written on a claims-made basis — keep it continuous
  • Client contracts typically drive the limit you need
  • Watch the difference between aggregate and any-one-claim limits
  • Buy run-off cover when winding down or selling the business

What PI actually covers

Defence costs and compensation if a client alleges negligence, error, omission or breach of professional duty. It does not cover intentional wrongdoing or contractual penalties you agreed to.

Claims-made basis

PI is written on a 'claims-made' basis: the policy that pays is the one in force when the claim is made, not when the work was done. Continuous cover matters.

Setting the limit

Client contracts usually specify a minimum limit — £1m, £2m or £5m. Aggregate limits apply across all claims in the year; any-one-claim limits reset per incident.

Run-off cover

When you close or sell the business, run-off cover keeps you protected against late claims for work already done. Six years is a common minimum.

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